"No appointments"

About: Scunthorpe General Hospital

I have been under Darmatology since 2011. I have never before had a problem with getting my appointments sent out to me in the post seeing as I am on Isotetranoin and have to go back every 4 weeks to have a review and another months prescription for my tablets. It is only in approx. the last 8 months that there are just no appointments available and I find myself ringing up a few times every week to try and get an appointment booked in with no luck. I am now trying to get an appointment after last being seen on 24/6/15 and still no letter sent offering me an appointment. I have tried to get 6 weeks at a time so I dont run out of my medication like I have this time. It is ridiculous and frankly I am starting to get quite annoyed at the fact I have to chase my own NHS appointments with the hospital when it should not be like this. If it is not sorted I will be putting in a complaint with PALS because enough is enough. I am sure I am not the only person who needs monthly reviews with the doctor. Please improve your service as I have had no problems in the past it is as I said only in the last 8 months.

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Response from Scunthorpe General Hospital

Hello Lucy, thank you for your feedback, which has been shared with the relevant manager. If you are still experiencing problems please do contact our PALS team who will be able to help you.

Kind regards,

Sarah Mainprize

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