"Service at basildon hospital"

About: Basildon University Hospital Basildon University Hospital Basildon SS16 5NL

Posted via nhs.uk 8 years ago

I waited an hour and was completely forgotten about When we asked the nurse when will we be seen. The nurse offered no help and very rudely told us to sit down again. The service was very poor and so were the receptionists.

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Basildon University Hospital

Submitted on 03/08/2015 at 13:21

Published on nhs.uk on 04/08/2015 at 02:31

We are sorry that you have had cause to raise concern about the treatment you received at Basildon Hospital. Patient feedback is important to us to enable improvements in service to be made, therefore, please be assured that your comments have been forwarded to the senior management responsible for the Dermatology Department to share with staff and take actions as appropriate. If you would like to discuss your comments further, please contact our Patient Advice and Liaison Service on 01268 394440 or email pals@btuh.nhs.uk.

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"Service at basildon hospital"

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