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"Excellent staff on Ward 6"

About: Moseley Hall Hospital

My Grandfather, Walter Day was transferred to Ward 6 at Moseley Hall Hospital on Wednesday 29th July after 4 weeks in the QE. Unfortunately he was only there for 2 days and passed away peacefully on Friday 31st July. During his short period on Ward 6, the treatment that he received from every single member of staff was impeccable. I would like to especially point out that the Ward Manager was an absolute star. The Ward Manager treated us as a family brilliantly and made a very difficult time a lot easier. For 2 days when we were at my Grandfathers bedside we were supplied with cups of tea and told that we could visit at anytime during the day and nothing seemed too much trouble. We were well informed of every decision that was being made. Also, I would like to mention the nurse who was looking after my Grandfather and another member of staff too. They were all amazing. After my Grandfather had passed the support we had was second to none. I cannot fault anything about this hospital including the free parking, the very reasonable priced canteen and the lovely garden area. Please pass on our gratitude to the whole team on Ward 6. We cannot thank them enough. Many thanks Laura and Kelly Day Granddaughters to the late Walter Day xxx

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Responses

Response from Moseley Hall Hospital 8 years ago
Moseley Hall Hospital
Submitted on 03/08/2015 at 08:58
Published on nhs.uk on 04/08/2015 at 02:31


Thank you for your sharing your thoughts about your Grandfather's stay in Ward 6, Moseley Hall Hospital. Your touching comments have been passed to the Clinical Team Leader to share with the ward team and in particular the two staff who you refer to. Please accept my sincere condolences for your loss, and again thank you for taking time to post your comments at such a sad time. Alison Last Associate Director of Patient Experience Birmingham Community Healthcare Trust

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