"pre-attendance info"

I have an appointment to visit the Audiology department in September. I have tried to locate a map and/or instructions that would guide me to the relevant car park and entrance to the Audiology dept but can find nothing. So I shall have to come early and hope for the best. Is it my lack of understanding or yours? At the age of 91 I don't like going anywhere without a reasonable idea of where I am going. Because you and your colleagues know the way you shouldn'r assume that new patients are equally gifted. We are not clairvoyant. With good wishes Ray Flint ps I last visited your hospital some 20 years ago with a fractured wrist Excellent attention.