"Complaints Department = Revolting"

About: Milton Keynes Hospital

Staff do not answer phones/e-mails and when they do they hang up on you when challenged. Most staff are arrogant, hostile and cagey. Service utterly despicable whether a patient or a member of the general public asking for further info. Not surprised of the rating they received by the CQC...

Story from NHS Choices

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Response from Milton Keynes Hospital

Thank you for taking the time to post your comments. We are very sorry that your experience of our hospital was not a positive one. We would like to look into your concerns further to find out what happened. Could you please contact our Patient Advice and Liaison Service (PALS) on PALS@mkhospital.nhs.uk or call 01908 660033. Thank you.

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