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Neurosurgeon

Story from nhs.uk

"Neurosurgeon"

About: Addenbrooke's Hospital

My partners son was at this hospital with suspected shunt problems, neurosurgeon completely dismissed this and wouldn't listen to the family's concerns about his behaviour becoming aggressive. Pressure monitor was in for 30 minutes to check for over draining before it broke, or wasn't properly secured! clearly no accurate reading can be diagnosed in this time frame. He is now in another hospital who actually care and are great.

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Responses

Response from Addenbrooke's Hospital 8 years ago
Addenbrooke's Hospital

Submitted on 03/08/2015 at 11:19
Published on nhs.uk on 04/08/2015 at 02:31

Thank you for taking the time to let us know about your partner's son's care. I am very sorry to learn that you were not satisfied with the care provided, this is not how we would want any patient to feel. If you would like us to look into the circumstances and respond to you or your partner personally, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01223 216756 or email pals@addenbrookes.nhs.uk. Complaints and PALS Manager

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