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Minor operation

Story from nhs.uk

"Minor operation"

About: Royal Preston Hospital

Went in for a minor operation at the ENT department at Royal Preston. All went well, couldn't fault the service and care of the consultant and their team. The operation and risks were explained clearly and all went well. Nose still clear well over 18 months since operation. Thank you and I hope we don't lose the great NHS and the free at point of need system it provides. I would not have been able to have the operation otherwise.

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 8 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 04/08/2015 at 08:45
Published on Care Opinion at 09:51

Thank you for taking the time to provide your feedback. It is always extremely pleasing to hear that the care and service provided was of the standard we aim to offer all our patients. Your kind comments have been forwarded to senior staff in the ENT department to share with their team.

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Response from Royal Preston Hospital 8 years ago
Royal Preston Hospital

Submitted on 04/08/2015 at 10:17
Published on nhs.uk on 05/08/2015 at 02:31

Thank you for taking the time to provide your feedback. It is always extremely pleasing to hear that the care provided was of the standard we aim to offer all our patients. Please be assured that your kind comments have been shared with staff in the ENT department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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