"Unimpressed with uro-oncology support"

About: Queen's Hospital (Romford)

At an outpatient appointment I asked the cancer nurse specialist present to check that a colleague had cancelled an appointment, and to find out what had happened to the blood test form their colleague had said they would send two weeks previously. This was a week ago. I have heard nothing from either the original nurse specialist or the member of staff I spoke to at the appointment.

Story from NHS Choices

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Response from Queen's Hospital

Thank you for sending us your feedback. I am sorry that our member of staff has not got back to you about your appointment. Please contact me through via our PALS team on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk. Yours sincerely Wendy Matthews Interim Chief Nurse

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