"Friendly and efficient"

About: Trafford Walk in Centre

Having been ill for 5 days and waited to allow my illness to clear up before ringing my doctor for an appointment, I used the walk-in service today, as I was unable to make an appointment see my GP or nurse practitioner for another 3 days. I was booked in, seen by a nurse practitioner and on my way again within 10 minutes of arriving. The reception staff were efficient and friendly, and the nurse practitioner gave good advice without patronising me or making me feel I was wasting their time. I left feeling reassured and knowing what I could do to self treat. The hospital where the clinic is located is easy to reach by bus and we'll sign posted at the entrance. The waiting area was clean and comfortable. The consultation room was the same. If I am ever unable to make an urgent appointment at my GP's again, I will use this walk in clinic.

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Story from NHS Choices

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Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the NHS Choices and Patient Opinion websites regarding your care in the Walk-in Centre at Trafford General Hospital. It was very kind of you to write and compliment the service, as it is good to receive positive feedback that reflects the hard work and dedication of our staff. We are pleased to know you will use the service again if the need arises. I can assure you that we have passed on your positive comments to the staff involved.

The Patient Experience Team

Central Manchester University Hospitals, NHS Foundation Trust