"A&E visit"

My mother was rushed to A&E last month with severe abdominal pain, when I first arrived I was struck by how busy the department was and immediately was concerned at how such a busy environment could effectively look after their patients. However, I was proved wrong- everybody we encountered were fantastic. Special thanks go to Steven who was a credit to the department by acting professionally, quickly and calmly to stabilise my Mum whilst taking time to reassure us and explain everything in detail. My Mum had severe appendicitis and has since made a good recovery following emergency surgery.