"Bilateral breast surgery ward 15"

About: University Hospital Of North Durham

I would like to take the time to say how pleased I was with the care I recently received during my stay. From the minute I was taken into admissions then theatre then put onto the ward I could not fault one thing about this hospital and staff . Very professional and friendly and the nursing staff on ward 15 did not stop from the minute their shift started. The Sister always said hello to me and nothing was a problem to anyone.Everyone looked like they wanted to be at work and looked like they were enjoying their work. Well done to everyone keep up the excellent work .

Story from NHS Choices


Response from University Hospital Of North Durham

Dear Lisa Thank you for providing feedback on your recent admission to the University Hospital of North Durham and in particular Ward 15. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with both the Ward Manager and the Matron to pass onto the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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