"Lower back pain"

About: Princess of Wales Hospital

I visited minor injuries this morning after awful night with lower back pain. I waited only 10mins and was seen by a nurse practitioner who introduced themself by name, and very thoroughly investigated the background to my pain. Although I had to be referred to GP for pain killers, I left MI with a confident diagnosis, information and reassurance. The pain was no less but I felt very satisfied with the whole way I was treated. Thank you

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Response from Princess of Wales Hospital

Dear Sue

Thank you for taking the time to leave feedback regarding the service you received, and I am really pleased you had such a positive experience and gave a 5 star review.

I’m sure the whole team at the Minor Injuries Unit based in the Princess of Wales Hospital, Ely will be really pleased you took the time to comment regarding the quality of care they provide for their local community.

Best wishes

Chris Hampson (Mr)

PALS & Public Engagement Co ordinator

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