"Trying to get hold of Oral Department."

About: Whipps Cross University Hospital

I dialled telephone number 020 3416 5000 and press option 2 for Whipps Cross Hospital as I wanted to speak to somebody in the Oral Department after 9 minutes got an automated message and was informed now transferring to the switchboard Operator It took another minute before I was put through to the Oral Department. This is absolutely unacceptable.

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Response from Whipps Cross University Hospital

We are sorry to read that you had difficulty getting through to our Oral Department via our switchboard. Thank you for raising this with us. We have sent your comments over to our switchboard team and our Oral Department to check that our systems are working correctly. Kind regards Barts Health NHS Trust

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