What could be improved
Botn reception staff and the nurse on duty was unhelpful, and at times gave the impressions that both me and my child were " a pain". The nurse on duty was more interested in reading a magazine than offering any help or support. At the start,actually said I should go to my doctor, and not listened to the fact I had tried to get in...
Anything else?
I also thought the parking sign was a joke ... just outside the walk in centre is parking spaces, when I asked about the parking to to the nurse... she stated " it was at my own risk "... so, could I park or not ? eventally, after discussing my concerns in front of everyone, I eventally got to speak to a doctor...... she was a little more supportive... all in all, a really unhelpful horrible experince my me and my daughter who is only 12yrs... NEVER again....
"Botn reception staff and the nurse ..."
About: Solihull Hospital Solihull Hospital Solihull B91 2JL
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