Last week my mum collapsed at home. I called NHS 24 and Jade sent a paramedic - Ross. He called an ambulance and My Mum got taken to resus at And E.
I was shown to a family room to wait for my relatives.
The Dr and nurses at a and e. were caring honest and efficient.
Mum was put into acute admissions unit 4.
Helen reassured me to go home and sleep at 1am.
Gave me the number and assured me to call as soon as I woke.
I arrived to see my mum before 8am and the lady Drs examined mum and told me the treatment she would be given. David offered my mum some wheatabix as she could not chew solids.
He was also kind enough to make me a strong cup of tea- Much appreciated.
Mum was transferred to Ward 8a and the porters allowed me to accompany her.
Over the next 5 days the treatment given to my mum was top notch. I was kept informed and was delighted by the efforts made by the whole team.
Thank you Jenifer, Emma, Lindsey, Dr Reid, Dr Mitchell and all of those who supplied an all round care service. (Cups of tea included ) Special thanks to the lovely Maureen who charmed my mum in her time of need. (You are a star).
Thanks so much
The new Southern has wonderful facilities that I am glad my mum lived to see such evolution of the NHS
The NHS should be proud of the people who work there.
My only gripe is Please Please provide more Staff -the team on ward 8a are run ragged and cannot continue to provide great care without more nurses. specially at night.
"last days of my mums life"
About: Queen Elizabeth University Hospital Glasgow Queen Elizabeth University Hospital Glasgow Glasgow G51 4TF
Posted by Marys girls (as ),
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