"Medical exemplary - Management disgraceful"

Please pass on to the staff who performed angioplasty for me on the afternoon of 10th July 2015 :- It was evident that I was being treated with consummate skill and care. I am also grateful for the kind words of reassurance given. Please render my thanks to the team. The ITU, Cambridge ward staff and catering are also to be commended. It's a pity that I cannot be as complimentary about the hospital's management. I had to witness several people left in distress overnight at the weekend, 18 hours for me to get a nicotine inhaler, I didn't sleep for three nights in a row and was highly stressed. Further there was continued confusion over when and by what means I would return home, made much worse by the by an administrator overriding a settled agreement who then failed to provide the transport that she stated she would. Tragically, the hospital's performance and the good work of many is being spoiled by a few.