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Care Opinion

F6

Story from nhs.uk

"F6"

About: Frimley Park Hospital (Frimley)

Would like to give my thanks to the majority of the staff on F6 after my husbands operation this week. Overall the staff on F6 were fantastic. Unfortunately the team were let down by one particular staff nurse on night duty on Tuesday into Wednesday morning. Such a terrible shame that when the majority of the team gives their all in caring for a patient that on of the team let's the side down.

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Responses

Response from Frimley Park Hospital 8 years ago
Frimley Park Hospital

Submitted on 24/07/2015 at 17:00
Published on nhs.uk on 25/07/2015 at 02:31

Thank you for your feedback. It is good to know that you found most of the staff on F6 to be outstanding following your husband's operation. However we are sorry that you felt let down by one member of staff. Unfortunately without further information it is difficult for us to take any action or learning points. It would be helpful if you felt able to contact our Patient Advice and Liaison Service (PALS) on 01276 526530 palsusers@fhft.nhs.uk to provide more details.

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