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Care Opinion

Cataract Surgery

Story from nhs.uk

"Cataract Surgery"

About: Queen Alexandra Hospital

From the first assessment to the final sign off the service was simply excellent. All the staff were pleasant and courteous, and the operation went without a hitch. I am now 'recovering' from this somewhat minor but hugely important op. I cannot speak highly enough of the whole experience. Thank you NHS.

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Responses

Response from Queen Alexandra Hospital 8 years ago
Queen Alexandra Hospital

Submitted on 17/07/2015 at 11:16
Published on nhs.uk on 18/07/2015 at 02:31

Dear Steve Thank you for taking the time to give us your positive feedback. I'm pleased to hear that all went well with your cataract surgery and wish you well for the future. Please be assured that your comments will be passed to the area concerned. Kind regards. Debbie

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Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 8 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 17/07/2015 at 22:03
Published on Care Opinion on 18/07/2015 at 11:31

Hi Nick, I'm pleased to hear that your treatment so well and glad to hear that you're recovering well. I will pass your comments to the staff involved who will be delighted to hear from you.

Should you ever want to share your views directly, good or bad, please contact our PALS team on PHT.PALS@porthosp.nhs.uk.

Best wishes

Marion

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