"Impressed with A & E initially, first visit was..."

About: Airedale General Hospital

Having broken the base of my 5th metatarsil on my left foot I was really impressed with my first visit to Airdeale, however my impression has gone downhill quickly. I have kept getting conflicting advice on best practice with this injury. I came back last week 7 weeks since my accident to be told it is still broken and needed to come back to see a consultant, I did last Thursday and that was a waste of time, they said they were the perosn you see when you have just broken a bone not 7 weeks later, said I would need a ct scan and to see a different consultant, Thank fully my husband was with me as I could not understand most of what this person said, their manner was obnoxious. I have rung to see how soon I am likely to get an appointment and it will be weeks as they only put me down for a routine scan. So while A & E appear fantastic it clearly goes pear shaped after that

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Response from Airedale General Hospital

We are sorry not to have replied sooner to your posting.

It is pleasing that you were treated well on your initial visit to our Emergency Department (ED), but disappointing that this was not your recent experience.

Your comments have been passed to the ED team but we would value the opportunity to discuss your experience in person and encourage you to contact our Patient Advice and Liaison Service (PALS) on 01535 294019.

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