The member of staff had very little patience with me during what is a very stressful procedure. I appreciate they had to ask some of the questions I responded to in the written questionnaire but there was no need for aggression and undermining my intelligence when I queried the reason. They checked my pockets with me and we agreed there was no metal found. However somehow a 5 pence coin was caught in my pocket which neither of us found. I appreciate everyone can have an off day but there was no need for the aggression shown towards me. After the procedure was completed they were unwilling to help me to get up from the lying down position (I am being investigated for torn ligaments and muscles which makes this extremely difficult). Eventually they got help from colleagues but not until after they shouted aggressively. I want to add my husband has recently undergone two major operations so I was in a vulnerable state to begin with. I do not want anyone else facing this.
"Mobile MRI Scan 2 July 2015"
About: Queen Elizabeth The Queen Mother Hospital Queen Elizabeth The Queen Mother Hospital Margate CT9 4AN
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Queen Elizabeth The Queen Mother Hospital
See more responses from Sally Smith