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"attendence at heart and lung centre on July 10"

About: New Cross Hospital

I arrived early and reported to reception were I was asked for my details by a very courteous person. after a few minutes of waiting I was called in by a sister who took my blood pressure ect again treated with the utmost care, next to the ECG room were again I was treated with the most respect and care. I was then told to return to the waiting room but before I got there I and my wife were called to see the doctor. I have never in my 87 years have I had such an examination with explanations and advise by a doctor. I was then sent for an X-RAY and again was treated with the utmost respect by the lady Radiographer who grabbed me as I wobbled after getting up from the chair . They then ushered me in to have the X-Ray and escorted me out afterwards back to my wife. All that care and treatment and on our way home 5 minutes after my scheduled appointment time. Well done to all those caring people who cared for me it was so appreciated by my wife and myself, thank you all

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Responses

Response from The Royal Wolverhampton NHS Trust 8 years ago
Submitted on 28/07/2015 at 09:51
Published on Care Opinion at 11:30


Dear Roy Humphries

Thank you very much for taking the time to post your comments relating to your patient experience at our hospital. I will share your comments with our staff and wish you well!

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

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Response from New Cross Hospital 8 years ago
New Cross Hospital
Submitted on 28/07/2015 at 10:09
Published on nhs.uk on 29/07/2015 at 02:31


Thank you very much for taking the time to post your comments relating to your recent patient experience in the Heart and Lung Centre. I will share your comments with our staff and wish you well! Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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