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SAU Department

Story from nhs.uk

"SAU Department"

About: East Surrey Hospital

While visiting my Daughters in Oxted I experienced acute urinary problems during the night of the 7th July, and went to the surgery in Oxted. The doctor referred me to the SAU Department at East Surrey Hospital on the 8th July. Within 30 minutes I was seen by a Doctor, my prostate problem identified and the relevant procedures put in place. I cannot speak too highly of the care and attention I received from all of the staff and of the confidence I felt whilst I was in the hospital. It is with some feeling of regret that I cannot stay down South to enable the final analysis and procedures to be carried out under their supervision and control.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 8 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 13/07/2015 at 08:13
Published on Care Opinion at 10:32

picture of Ian Mackenzie

Dear David T Morris-Jones

Thank you for posting your story about your recent visit to the Surgical Assessment Unit (SAU) here at East Surrey Hospital. It is good to read that you felt so well looked after.

I hope the further treatment you require is equally good and things are resolved for you.

Kind regards

Ian

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Response from East Surrey Hospital 8 years ago
East Surrey Hospital

Submitted on 27/07/2015 at 10:47
Published on nhs.uk on 28/07/2015 at 02:31

Dear David T Morris-Jones Thank you for posting your story about your recent visit to the Surgical Assessment Unit (SAU) here at East Surrey Hospital. It is good to read that you felt so well looked after. I hope the further treatment you require is equally good and things are resolved for you. Kind regards Ian Mackenzie Director of Information and Facilities

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