"Review of Maternity Care"

About: Princess Alexandra Hospital (Harlow)

I cannot recommend the maternity service enough at PAH. I had an elective cesarean section on 3rd July and had an extremely positive experience. Every member of staff I encountered from nurses, doctors, support staff were so helpful, informative, eager to help, everything u would want in what could have been such a stressful experience. The procedure was explained to me in great detail several times, my opinions asked for, the team looking after me for the cesarean were great. As was the staff on Samson ward the post natal ward. All seemed to be trained up on breast feeding and keen to help myself and other patients get established with this. Keep up the good work!

Story from NHS Choices

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Response from Princess Alexandra Hospital

Dear Alli, Thank you for your feedback, I loved your comment about every staff member getting involved and helping. The consistency with which you encountered helpful and informative staff is a great endorsement of the hard work of the team. I know staff will be delighted to read your comments on Labour, Samson and in post natal wards. You must have your hands full and so thank you again for taking the time to review and rate the service on NHS Choices and remember you can always call us if you have any questions on 01279 827084.

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