"June 2014"

I was detained here under a DOLL's order against the wishes of my wife ,folllowing a succesful hip operation at North Tees after which my sense of reality changed. During my stay I thought the staff caring and friendly even though my freedom had been taken from me.I have since found out from friends who visited that I was often left dirty soiled and unwashed. Here i was declared by a specialist doctor to have untreatable vascular dementia and sent to a nursing home. I am pleased to say I did recover and now live a full and active life at home with my wife,but still regret and feel angered about misdiagnoses , mistreatment and the loss of 6 months of my life wrongfully detained kept apart from my wife and home with loss of freedom

Story from NHS Choices

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Response from Sandwell Park

I’m sorry to hear about your experience at Sandwell Park and would like to provide assurance that we will be investigating your concerns. We appreciate you taking time to feedback and would like to meet to discuss your concerns further to ensure we learn from your experience and identify opportunities to improve our services. If you would like to get in touch to discuss your concerns please contact one of our Patient Advice & Liaison Service (PALS) staff members who are available Monday to Friday, 9 am – 4pm, with a freephone service 0800 052 0219 or by email tewv.pals@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful