"Two visits to A & E in the last month"

About: Watford General Hospital / Urology

(as the patient),

On two occasions in the last month my bladder has blocked up and have therefore been unable to pass water. I received excellent treatment on both occasions from very caring and sympathetic staff both at Nurse and Senior levels. Please keep up the good work and, hopefully, when I have been to Urology I won't need to come in again!

Many thanks to the A & E staff

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Response from Becky Platt, Listening into Action Lead, West Hertfordshire Hospitals NHS Trust

Thank you so much for taking the time to contact us about your visit to A&E. I have passed your comments onto the team in that department and they were very pleased to hear about your positive experience. As you say, I do hope you won't have a similar problem again, but we're here if you need us.

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