"Fell and sustained a Lisfranc fracture"

About: Good Hope Hospital / Trauma & orthopaedics

(as the patient),

Had my op in June and was looked after by the lovely staff on ward 18 for just under a week. I was treated with care and kindness by all the staff but Jo and Liz were so kind to me and sat with me when I was upset and just held my hand and comforted me. Marie was wonderful with my initial care after coming out of surgery and Cherelle was so kind and professional as was Jo ( Fox ) I think, who checked and reassured me all through the first night. Not forgetting the surgeons Mrs Chapman and Mr Downham who I will be ever grateful to for their skill in putting my foot back together. A massive Thank You to you all x

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Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust

Dear Hopefull

Thank you so much for your lovely post regarding your recent treatment and care at Good Hope Hospital Ward 18.

I am so pleased that you found your experience to be positive from start to end and that you felt well supported and cared for by all of the staff you encountered.

I will ensure that your feedback is forwarded to Gail Moore the Matron for Trauma and Orthopaedics and to Miss Chapman and Mr Downham who will ensure that your comments are communicated to all of the Trauma and Orthopaedic Team.

Once again our thanks for taking the time to post your feedback, it is so important to us.

I wish you the very best in your continued recovery.

With Kind Regards

Marie Helebert

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