"Endoscopy department"

About: Lymington New Forest Hospital

I was in to have a colonoscopy when arriving at the ward the staff said that there had been a power cut and that the procedure would go ahead but they were unsure what time. It was quite a delay but the staff could not have been more helpful and supportive. They were able to get an extra consultant in to help. I would recommend going to Lymington.

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Response from Lymington New Forest Hospital

Thank you for sharing the details of your recent visit to Lymington New Forest Hospital. I would like to reiterate my apologies concerning the inconvenience you experienced on the day of your procedure. Thank you for your kind words regarding the staff who looked after you and made you feel at ease under the circumstances. I have passed these details to the manager of the service who will ensure the staff on duty are aware of your compliments. Thank you again. Best wishes, Julie White, Complaints and PALS

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful