"Still waiting for an appointment....."

After a number of appointments with the Spinal Diagnostics Team and a MRI scan I was referred to the Physiotherapy department for treatment. I handed the referral form into the reception desk and was told I would get to see someone in 4 - 6 weeks and that I would get a phone call to confirm the appointment date. I have been waiting 5 weeks and have still not heard anything. I have rung the Physio department only to be told they would call me 1 day before my appointment. I work full time and need to give my employer notice when I have an appointment so to give someone 1 day notice is ridiculous! I was also told that it may be longer than 6 weeks and that I'd just have to wait. I am in a lot of pain and feel very let down by the NHS and Mount Vernon Hospital. I hope when (or if) I get an appointment with a Physiotherapist it is worth the wait and they can help me.