"Gastroenterology, Endoscopy Dept. Gastroscopy &..."

About: Blackpool Victoria Hospital

02/07/2015: Gastroscopy & Colonoscopy. A big thank you to six particular members of staff. Had both procedures with sedative but still awake. Several biopsies taken, no problems or pain throughout and the whole experience seemed to be over relatively quickly. All staff are very professional and friendly. An excellent experience and could not have gone better. Many thanks, Tim.

Story from NHS Choices

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Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Thank you Tim for your positive feedback.

The attitude and approach of our staff is critical to delivering quality compassionate care and I am pleased that they have made such an excellent impression.

I will provide the gastroenterology team with your story so that they can share this.

Thank you once again


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