"Acute medical unit"

About: Bradford Royal Infirmary

I was admitted via A and E following a worsening of a long term condition, care in a and e was ok but AMU was appauling. I eventually left in agony having only seen a hca in the 9 hours I was there. I understand that there are other sick patients but 9 hours! No treatment given in that time I was refused medication untill the doctor had seen me. Thank fully I went to another hospital where I received great care.

Story from NHS Choices

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Response from Bradford Royal Infirmary

Thank you for your comments; we do take on board all comments. I am sorry that you have had a poor experience please accept my apologies. If you would like to discuss further and have someone investigate your concerns please contact the PALS department on 01274 364021 at Bradford Royal Infirmary or 01274 365853 at St. Luke’s Hospital. The text phone number for deaf people is 01274 382580 at Bradford Royal Infirmary. You can also email pals@bthft.nhs.uk. Thank you.

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