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"C.Roy.my stay on ward C1 rehab was very pleasant"

About: Chapel Allerton Hospital

My stay on rehab ward C1 was a very pleasant expereance,all the staff were both dignified and very respectable also very down to earth doctors,nurses, physios most of the staff in the green overalls with the exception of 2! The people that gave your meals out always making us frothy coffee and the other members of staff we had such a laugh they uplifted my spirits if ever i felt a bit low which wasn't very often! I can't thank the staff enough for the way i was looked after it was my 1st stay in hospital since i had my last child 23 yr ago how things have changed, for the better even the patients were very happy as happy as you can be when you have to come into hospital this is indeed a lovely ward i had such a good rapor with everybody except the 2 green overalls staff one did work hard but their bedside manner and the way they treated some patients is somewhat to be desired. There's the other one they seemed to pretend to work leaving the harder work for others which is totally unfair of them too, leaving the harder work for the other staff to do!! I have told every body i know what a lovely memorable stay i had for the 4 or so weeks i were there thankyou ..

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Responses

Response from Leeds Teaching Hospitals 8 years ago
Submitted on 01/07/2015 at 15:13
Published on Care Opinion on 02/07/2015 at 16:34


Dear C.Roy,

Thank you for taking the time to write to us regarding your experience at Chapel Allerton Hospital, I am very pleased to read that you had such a pleasant experience whilst in our care.

I have passed your kind words onto the Matron for Chapel Allerton and have asked that they be shared with staff so that they are aware of the impact they have had your on stay.

I hope that you are recovering well.

With kind regards

Rosie

Senior nurse

Patient Experience

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