"poor attiude of doctors"

I attended queens hospital a and e today 29/06/15 with my fiance because she has deveoped an allergic reaction to somthing or a skin dissorder of another type. We have been to my gp on 2 seperate occasions and had no joy in resolving this matter and after her having this condition for 2 weeks and having tried various treatments fir it i took her to the hospital only to be told by the doctor that there is nothing he can do my fience is a guest in this country and this has with out a dought left a very poor impression of the british nhs and while i fully understand that the doctors dont know everything about everything i dont understand why when thry dont know they dont get somone involved who does rather than just this casual dont care attitude i dont know so thats that i am very dissapointed with queens hospital for this un prossional attitude and hope the nhs gets a grip at sone point and is more helpful to future patience people should not just have to put up with illness because doctors cant be botherd to do there jobs properly