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Colonoscopy

Story from nhs.uk

"Colonoscopy"

About: Torbay Hospital

A big thank you to the department. Very freindly and preserved my diginity so well. My assigned endoscopist and my assigned nurse and all the nurses on the unit were lovely. Caring and lovely. Thank you

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Responses

Response from Sam Holden, Patient Experience Lead, Patient Quality and Safety, South Devon and Torbay Clinical Commissioning Group 8 years ago
Sam Holden
Patient Experience Lead, Patient Quality and Safety,
South Devon and Torbay Clinical Commissioning Group

Submitted on 29/06/2015 at 15:39
Published on Care Opinion at 15:57

picture of Sam Holden

Dear Derek

Thank you so much for your kind comments. I am pleased that all of the staff that you met were friendly, they obviously reassured you and put your mind at rest during what can be an uncomfortable and daunting experience.

I will ensure that your comments are passed to the team and I am sure that they will be pleased to receive such feedback.

If you have any questions or further comments that you would like to make, you can contact Torbay Hospital’s Patient Advice and Liaison Service directly by contacting: pals.sdhct@nhs.net or by calling 0800 02 82 037.

Alternatively you can contact me directly by email to: patientfeedback.sdtccg@nhs.net or 01803 652578.

Best wishes

Sam

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Response from Torbay Hospital 8 years ago
Torbay Hospital

Submitted on 06/07/2015 at 09:32
Published on nhs.uk on 07/07/2015 at 02:32

Thank you for your kind comments. We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve. kind regards South Devon Healthcare NHS Foundation Trust.

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