"I attended the hearing aid clinic ..."

What I liked

I attended the hearing aid clinic this afternoon for the purpose of

getting a second hearing aid fitted.

I was most impressed with the treatment I received. The Senior

Audiologist I saw, was exceptional in my opinion. In the

course of examining my ears she noticed something that caused her

concern. Not only did she seek a second opinion from a colleague but she

immediately arranged for one of the nurses to carry out an examination.

All this taking extra time in what was obviously a very busy clinic.

I am most grateful to the Audiologist for her high degree of professionalism,

care, concern and patience. She is a credit to her department.

I trust that my comments will be passed to your Hospital Management.

What could be improved

Although I did not have much time to read whilst in the waiting area, I think that the supply of magazines - many of which were well out of date - could be improved. As a large number of people dispose of magazines shortly after reading them, up to date reading matter should not be hard to source. This is not a big issue, just thought I would mention it.