My comments are much in line with the others posted here, as a Private Hospital, in my opinion, it really did not come up to standard. I did not think much of their attention to Patient Dignity, or lack of Consultation after the scan, and then a long delay in getting the results (which still have not arrived). It was a bit shambolic when I tried to complain and did not listen or take note of what I was saying, so I complained to BUPA instead. Then I got a ' fielded reply ' with a DIY chase-up for the missing results. Not very satisfactory at all, could do with a bit more people/service skills. In my view a Company to be avoided.
"CAT Scan in X-ray Department"
About: Spire Wellesley Hospital Spire Wellesley Hospital Southend-on-sea SS2 4XH
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Spire Wellesley Hospital