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Outpatient Clinic still chaos

Story from nhs.uk

"Outpatient Clinic still chaos"

About: St George's Hospital (Tooting) (London)

If there's one clinic you shouldn't have to wait 30mins standing up even to register your attendance, surely it should be orthopaedic trauma, yet this is the norm here - certainly in the least 7 times I have had to visit. Reception is understaffed, and the clinic always runs at least an hour late,

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Responses

Response from St George's University Hospitals NHS Foundation Trust 8 years ago
St George's University Hospitals NHS Foundation Trust

Submitted on 26/06/2015 at 15:17
Published on Care Opinion at 17:13

Thank you for taking the time to post feed back about your experience at St. George’s Hospital. We are sorry to learn that it was not up to the standard we would expect for our patients. Your comments will be passed to the service. If in future you have problems with a service and would like assistance with problems you are experiencing, please contact the PAL Service at pals@stgeorges.nhs.uk or on 020 8725 2453 where staff will see what they can do to help.

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