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"Unable to pass urine or open bowels"

About: Harmoni / NHS 111

(as the patient),

I had not been able to pass urine nor open my bowels and I was in agony.

The lady at 111 was very professional and helpful

She asked me some questions then told me to contact my GP surgery and ask for a doctor to come out to me as I could hardly move.

A doctor came very quickly, examined me and arranged for me to go to the local Hospital by ambulance.

Fortunately, not long after he left, I was able to pass some urine and my bowels opened a little.

The pain went as I found I could pass both naturally.

We rang the surgery and asked them to cancel the ambulance request as I was feeling much better.

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