"Infant procedure"

About: Ashford and St Peter's Hospitals NHS Foundation Trust Ashford and St Peter's Hospitals NHS Foundation Trust Chertsey KT16 0PZ St George's Hospital (Tooting) (London) St George's Hospital (Tooting) (London) London SW17 0QT

Posted by SL (as a relative), 8 years ago

Grand daughter came for an appointment a procedure to drain a large volume of fluid from her brain was done. No prior, or recent blood test were done. Sent home an hour or two later. There were 6 beds available on that day to admit to.. Long journey home then deteriorated overnight rushed back to her local hospital where 48 hours later critically ill returned to hospital drain procedure done ventilated and spent two more days in PICU. Finally discharged 10 days later.

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Janice Bradfield

Senior Communications and Membership Manager,

Norfolk and Norwich University Hospitals NHS Foundation Trust

Submitted on 23/06/2015 at 12:50

Published on Care Opinion at 12:55

We are sorry to hear about your granddaughter's experience. If you would like to get in touch with us, please contact our Patient Advice and Liaison Service at: pals@nnuh.nhs.uk

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Ashford and St Peter's Hospitals NHS Foundation Trust

Submitted on 23/06/2015 at 13:41

Published on Care Opinion at 13:43

We are really sorry and concerned to hear about your grand daughter's recent experience. Without more detail it is difficult for us to comment further. If you would like us to investigate this for you, please contact our Patient Experience Team on 01932 723553 or email pals@asph.nhs.uk

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St George's University Hospitals NHS Foundation Trust

Submitted on 23/06/2015 at 17:37

Published on Care Opinion on 24/06/2015 at 16:17

Thank you for your comments posted on this site. We are very sorry to read of your grand daughter's experience
Our Patient Advice and Liaison Service (PALS) is available to help feed back comments on services. By providing PALS with more information on the areas that were visited PALS would be able to feed back your dissatisfaction in the service your received.
PALS is available on 020 8725 2453 or by email on pals@stgeorges.nhs.uk

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Update posted by SL (a relative) 8 years ago

Not sure why this was sent to NNUH as it should have gone to St George's hospital tooting....

Sarah Ashurst

Associate Director, Service Quality,

Care Opinion CIC

I support people to use the Care Opinion website

Submitted on 24/06/2015 at 16:19

Published on Care Opinion at 16:20

Dear SL
My name is Sarah and I am one of the Patient Opinion team.
Thank you for letting us know this story does not refer to NNUH. I will remove the tag for you.
I am sorry for any confusion.
With best wishes,
Sarah

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