"A big relief"

About: University Hospital Of Hartlepool

Before the visit I was worried as I had a bad experiance some years earlier with a similar procedure. The staff this time were great. Proffesional and friendly. My daughter was allowed to assist me where appropriate, everything was explained clearly. I was treated as a person and not a number. The procedure was painless (unlike previous occasion) and again with constant clear explanations.

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Story from NHS Choices

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Response from University Hospital Of Hartlepool

We are pleased to hear your experience was as good as it could have been when you came to the endoscopy unit. We will pass your comments on to the team who took care of you during your visit.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful