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Not recommended

Story from nhs.uk

"Not recommended"

About: Rivers Hospital

I was waiting for appointment about 2 months, when I get there , doctor asked me why I came here, not in Harlow, then after this they didn't even listen to me! They said to me it's not sinus problem and I need different doctor! I find a different Doctor, they confirmed what I have got a sinus problem and gaver advise! I spend in the room 4 min

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Responses

Response from Rivers Hospital 8 years ago
Rivers Hospital

Submitted on 29/06/2015 at 10:50
Published on nhs.uk on 30/06/2015 at 02:31

We are committed to providing the highest standards of patient satisfaction and are disappointed that we have not met your expectations on this occasion. We will look into the concerns you have raised as best we can given that you have provided anonymous feedback or alternatively would be pleased for you to contact us directly on 01279 602648 so that we can investigate fully.

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