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Good care

Posted By Parent of child with a fractured arm

"Good care"

About: Arrowe Park Hospital / Accident and emergency Arrowe Park Hospital / Trauma and orthopaedics

(as a parent/guardian),

My daughter fractured arm and attended A&E. Waited a little while but got sorted with plaster. Good care infracture clinic. No complaints. Thanks

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Responses

Response from Arrowe Park Hospital 8 years ago
Arrowe Park Hospital

Submitted on 25/06/2015 at 19:26
Published on nhs.uk on 27/06/2015 at 02:30

Thank you very much for your kind comments and please accept my sincere apology for the delay in replying to you. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to the Emergency Department and the Fracture Clinic. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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Response from Maxine Jones MATERNITY LEAVE, Complaints Co-ordinator, Wirral University Teaching Hospital NHS Foundation Trust 8 years ago
Maxine Jones MATERNITY LEAVE
Complaints Co-ordinator,
Wirral University Teaching Hospital NHS Foundation Trust

Submitted on 26/06/2015 at 12:19
Published on Care Opinion at 15:17

Thank you very much for your feedback. We are very proud of the care we provide.

We have responded to this on NHS Choices. If you would like to discuss this further please contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE.

Wirral University Teaching Hospital NHS Foundation Trust

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