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Rather a long wait but excellent service

Posted By Note437

"Rather a long wait but excellent service"

About: Culm Valley Integrated Centre for Health / Physiotherapy Service

(as the patient),

Rather a long wait but excellent service. Time taken with recognition of intelligence, through + considered advice given

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 8 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 23/06/2015 at 08:53
Published on Care Opinion at 09:16

Dear Patient

Thank you for taking the time to post your comments on the website.

Firstly I would like to apologise that you had a long wait for your treatment, however I am very pleased that you found the treatment and advice very helpful.

I have forwarded on your feedback to the service manager, where I know they will be very well recieved.

Many thanks

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Response from Peter Brain, Volunteer, Healthwatch Devon 8 years ago
Peter Brain
Volunteer,
Healthwatch Devon

Submitted on 23/06/2015 at 09:31
Published on Care Opinion at 11:09

Dear 'Note437'

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

Thank you for responding to what eventually was a satisfactory experience for you.

More generally we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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