never had so bad experience in my life, one member of staff came and went straight to computer as if they are doing some works. i stand in front of desk looking at them. they were all smiling playing on computer and didn't even noticed me that i was there. i said morning and their face seems unhappy as i disturb them. i said i got appointment and they didn't even look at my appointment letter , just told me to wait there. wait for another 1 hr no one seems to come. the same person still there who spend all the time on computer. finally someone came in i told them i got appointment they told me to fill up the form, i don't know why that 1st person didn't gave that form to me, it could be given by any staff but they don't bother it. again i have to wait another 1 hr. for 2 hrs i keep watching that person who was enjoying with the computer and sometimes mobile. got enough time to chat with a colleague but not with the patient. if anyone go to the desk it just had 2 words ' wait there'. they don't care at all. anyway Dr was good. now i have to think twice if i have visit again. i hope not. don't go there if you don;'t have enough time.
"useless unfriendly staff"
About: Central Middlesex Hospital Central Middlesex Hospital London NW10 7NS
Posted via nhs.uk
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