"Two recent fractures"

In December I had the unfortunate luck to fracture my wrist and then, in June, my ankle. Both times I was impressed by the speed with which I was seen, the respect I was shown and good humour of all the people that assisted me. I could not speak more highly of the way I was treated and the X-ray results & procedures explained to me. The receptionist went out of their way to ensure I got a taxi and was looked after. I can't think of a bad thing to say about the experience except I wish I hadn't had to have it in the first place!