"All staff, from the person on ..."
About: Queen Elizabeth I I Hospital (Welwyn Garden City) Queen Elizabeth I I Hospital (Welwyn Garden City) Welwyn Garden City AL7 4HQ
Posted by Jan Seager (as ),
What could be improved
All staff, from the person on reception to the consultant I saw gave the impression they didn't want to be there. Attitudes were abrupt and uncivil (especially the eye consultant I saw). I wish I had had the courage to comment to him on it. IT DOESN'T AND SHOULDN'T HAVE TO BE LIKE THIS. We are customers or clients as well as patients and should be treated as such. This is not a free service and most of us have paid and are paying for it for a lifetime. Buck up!!