"Keyhole surgey on ankle"

About: Kidderminster Hospital

I walked in and thought I was in a private hospital. It's so light and modern and clean. My friend wanted a coffee and I said by the looks of this place they probably have a Starbucks! The staff were very friendly and very quick. The surgeons were great explaining to me what would happen as we were expecting complications for me personally with the anesthesia, the anesthetist came to speak to me also. The surgeons were in good humour as they tried to put me under (I'm stubborn) and made me feel very assured that I would be ok. I woke up fine and ate many rounds of toast, sandwiches and hot chocolate provided by the hospital. I have private care for general things but I would now rather go back to Kidderminster for my next surgery. Brilliant!

Story from NHS Choices

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Response from Kidderminster Hospital

Clarissa, thank you for your kind comments; we're very pleased to hear about your positive experience. We are glad you were well attended to and that the care you received was of the high standard we aim to deliver. We will share this with the staff concerned. Regards

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