i felt very anxious about the procedure itself, I had a very short wait until I was seen by the initial member of staff who took my details and explained the procedure. I felt reassured that I was in good hands first impressions do count. The waiting room was clean and tidy it had a peaceful feel about it. It was nice to see the notice about not eating in the waiting room as the patients were fasting this makes you feel care about. The member of staff who collected me from the waiting room and supported me thoughout the procedure and afterwards was fantastic I cannot find words to describe how good at their job they were. There was another member of staff and the doctor in the room who were also very kind and supportive. The only slight moan would be I would have liked a bit more information from the doctor about what he had seen but then I should have asked. Very clean department ....... Thank you you were all excellent.
"gastroscopy"
About: Barnsley Hospital Barnsley Hospital Barnsley S75 2EP
Posted via nhs.uk
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