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Cannot fault this hospital

Story from nhs.uk

"Cannot fault this hospital"

About: Royal Blackburn Hospital

Had an appointment today with a doctor in dermatology. Had to check out a problem with my skin. All the staff were extremely polite, helpful, respectful and friendly. The doctor certainly knows their stuff and made me feel relaxed and 'taken care of' Cannot recommend this hospital enough. They are the best NHS hospital i have ever been to. We moved to the area 3 years ago and have had to attend on quite a few occasions due to a few problems (some quite serious) They are wonderful and cannot understand why people complain about the NHS. Better move to this area!

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Responses

Response from Royal Blackburn Hospital 8 years ago
Royal Blackburn Hospital

Submitted on 11/06/2015 at 15:08
Published on nhs.uk on 13/06/2015 at 01:01

Dear Ms Darwen Many thanks for your feedback on your experience of our Dermatology service at Royal Blackburn Hospital, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team who will be very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 733716 or email me on wendy.stobbs@elht.nhs.uk. Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk Many thanks again for commenting and best wishes on your continued treatment with us Wendy Stobbs, Senior Patient Experience Facilitator

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