"Again excellent service. 2nd Treatment at Queen..."

About: Queen Victoria Memorial Hospital

This time I needed help with a shoulder injury following being knocked off my bicycle. As before the service was faultless and appointments arranged quickly. Friendly and professional staff with flexible appointment times. Lesley demonstrated great skill and knowledge. Between the sessions at the physiotherapy department and exercises at home I have made huge improvements. I will continue the exercises as a maintenance programme. I would highly recommend this service. Thank you again, Rory

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Response from Queen Victoria Memorial Hospital

Dear Mr Gray Thanks for taking the time to tell us about your second experience of our physiotherapy service at Queen Victoria Memorial Hospital. We're pleased you were seen quickly and that the the staff were welcoming and skilled in the care they provided. We are delighted that the treatment you received and the exercises you carried out at home have helped you a great deal. We will pass on your kind comments to all the physio staff there, particularly Lesley. Best wishes Customer Care Team Kent Community Health NHS Foundation Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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