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Provision of care

Story from nhs.uk

"Provision of care"

About: New Cross Hospital

My husband was taken to A&E Monday night - excellent service, fracture clinic next morning again excellent service. Checked in to ward A5 the following day - slight delay on operation (not a problem), had the operation without complications. All of the staff we came into contact with were professional, caring, supportive and friendly. Nothing was too much trouble, this was our first experience at this hospital, I just wanted to say thank you - you are a brilliant team of professionals. Not forgetting the ambulance service who got him to the hospital in the first place - thank you too.

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Responses

Response from The Royal Wolverhampton NHS Trust 8 years ago
The Royal Wolverhampton NHS Trust

Submitted on 08/06/2015 at 10:43
Published on Care Opinion at 11:22

Dear Niki

Thank you very much for taking the time to post your comments relating to your husband's patient experience in our Emergency Department and on Ward A5.

I will share your comments with our staff and wish your husband well with his recovery!

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

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Response from New Cross Hospital 8 years ago
New Cross Hospital

Submitted on 08/06/2015 at 11:38
Published on nhs.uk on 09/06/2015 at 01:01

Thank you very much for taking the time to post your comments relating to your husband's patient experience in our Emergency Department and on Ward A5. I will share your comments with our staff and wish your husband well with his recovery! Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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